We're taking crashes and the subsequent bad reviews very seriously. We analysed them thoroughly. By far the most frequent crash actually comes from Nexus 5 / KitKat devices and we did reseach on this.
It turns out that this seems to be caused by Android and other developers also have the problem. And also for them, not all devices are affected.
Please see here:
We are investigating how we can work around this in mailbe.at to minimise the impact on the User Experience.
Have more questions? Submit a request