Tell me more about crash reports.

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When mailbe.at crashes, you will see something like the screen below. We want to explain here what will happen afterwards so that you hopefully feel comfortable sending us a crash report.




If you choose to help us, you'll open the crash report in the Android info-bar and will get here:




Please let us know in what the circumstances were when the crash happened. 
And when you send us the crash report, this is what we will get:

Reported by:      user1
User Group:       users

Platform:         android
Flavor:           smartphone
Release Channel:  experimental
Program Version:  6.4
Build Number:     1
Device Model:     Nexus 5
SDK Version:      19

Time of Incident: Thu, 28 Nov 2013 15:16:34 +0100
Reported:         Thu, 28 Nov 2013 15:17:06 +0100

Total Memory:     195592192
Max Memory:       201326592
Free Memory:      3848952

Manually invoked Report: false


User Message:
YOUR COMMENT HERE


Exception Message:
length=44891; index=44892


Exception Class:
java.lang.ArrayIndexOutOfBoundsException


Exception Thread Name:
Thread-2770


Exception Stacktrace:
java.lang.ArrayIndexOutOfBoundsException: length=44891; index=44892
	at de.exb.ptpt.api.dbase.retrieval.ClusterRetrieval.getEntityFromClusterByRecordIdSync(ClusterRetrieval.java:115)
	at de.exb.ptpt.uitoolkit.slices.commons.lister.api.mappers.AsyncClusterRetrievalToTileMapper.getEntity(AsyncClusterRetrievalToTileMapper.java:158)
	at de.exb.ptpt.uitoolkit.slices.commons.lister.api.mappers.AsyncClusterRetrievalToTileMapper.onAssociationChanged(AsyncClusterRetrievalToTileMapper.java:200)
	at de.exb.ptpt.api.dbase.internal.InternalDatabaseEventHandler.handleEvent(InternalDatabaseEventHandler.java:239)
	at de.exb.ptpt.api.dbase.internal.InternalDatabaseEventHandler.sendEvent(InternalDatabaseEventHandler.java:183)
	at de.exb.ptpt.api.dbase.internal.InternalDatabaseEventHandler.access$100(InternalDatabaseEventHandler.java:16)
	at de.exb.ptpt.api.dbase.internal.InternalDatabaseEventHandler$1.run(InternalDatabaseEventHandler.java:36)
	at java.lang.Thread.run(Thread.java:841)



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